DIGITECH
COO, Real Estate Company
Best part of the experience?
DIGITECH redesigned a corporate website to modernize a digital presence for a real estate company. Using provided materials, they designed six pages including the landing page. They continue to add features.
Change about the experience?
No, we’ve had a good experience with them.
Overall Feedback:
DIGITECH took our ideas and made them come to life. DIGITECH delivered a superior platform with a refined aesthetic to positive reception from multiple stakeholders. The team leveraged platforms that streamlined collaboration to support a seamless engagement. By producing an impressive final product, they ensured an ongoing partnership. Everyone's happy with the new website. The platform looks great. We received positive feedback from people in the industry as well as from our employees. We communicated via email and phone calls. When we submitted documents to them for content or adjustments, they created a Google Doc for us to provide comments. At our company, we had a team that reviewed their products and worked with them through any changes. The most impressive part of the engagement was the end result. We love our new site.
- Hired for:
- Web Design
- Hired In: 2020
Bobby Hill
Best part of the experience?
DIGITECH designed a WordPress website from scratch for a third-party logistics company. They provided all of the images and copy for the site.
Change about the experience?
I don’t really have any constructive feedback. As a small business, it’s easy for me and people like me to get distracted with day-to-day business opportunities and problems, but they were able to manage the entire project and make sure it stayed on track.
Overall Feedback:
They delivered a website that was even better than we could’ve hoped for. DIGITECH delivered a professional website that exceeded internal expectations and, more than two years later, continues to garner high praise from clients and vendors. The team managed the project well and kept it on track. They offered actionable insights on the most current web design trends. We created the site at the end of 2017, and even to this day, we still regularly get comments from clients and vendors alike talking about how great and professional the site looks. I’m definitely happy with the final product. I’d give them an A+. We worked remotely; even though we’re in the same state, they’re quite far away from us. Everything was done online or over the phone. They used a handful of different project management tools. The highlight was that we wanted a great website, and they delivered a website that was even better than we could’ve hoped for.
- Hired for:
- Web Design
- Hired In: 2017
Stacy Fox
Best part of the experience?
Having recently designed an animal protection nonprofit’s website, DIGITECH continues to build out site pages. They developed a page for the foster program and another for live streaming. They also do SEO.
Change about the experience?
No, not really. I wasn’t involved in the actual creation of the website, so I don’t have a lot of experience and background with them, but what I do have with them has been tremendous.
Overall Feedback:
They’re more than just our web designer; they’re partners, and they believe in and support our mission. DIGITECH has proven capable of translating vague ideas into functional web pages, helping the nonprofit place animals in homes throughout COVID-19. Meanwhile, their SEO efforts achieve top keyword rankings. Responsive and transparent, the team facilitates an effortless and enjoyable collaboration. We used the page to appeal to the public, and we had a tremendous response. We were able to literally clear the shelters by placing animals into new adoptive homes and foster homes. They’ve been a tremendous help and resource during COVID-19 to get animals into homes. They’ve helped make our website and our outreach to the public live and relevant. DIGITECH’S SEO work was also very, very successful. We had ranked seventh or eighth, and now we’re number one on Google. It’s been completely seamless and effortless on my part. I let them know what we had in mind, and within a week at most, they gave me a scope of services and a quote. Once I authorized it, the project was done within days. They’re responsive, as well as upfront and honest about cost. I was the web administrator for our previous website, and we received very little support from our last partner when we needed updates or changes. The pricing was also ridiculous. It’s been a pleasure and a joy to work with DIGITECH.
- Hired for:
- Web Design
- Hired In: 2020
Courtney Abud
Best part of the experience?
DIGITECH led rebranding efforts, assisting a recently merged company to create one cohesive web presence. The team designed and developed the website and organized and consolidated the content.
Change about the experience?
This isn’t really on them, but we had some timeline issues which meant that we had to figure out how the things that changed on our end would affect their work. Figuring out those expectations was a little complicated at times, but overall they handled it well.
Overall Feedback:
DIGITECH was easy to work with, and they were incredibly responsive when we had issues or questions. DIGITECH upgraded the business’ web presence, delivering an easy-to-use, modern, and streamlined website whose design aligned with the internal brand. Not only did they provide technical support, but they also made sure that the stakeholders were on the same page. They were responsive and flexible. DIGITECH did a really good job of taking the new brand that we had created and applying it to the web. Our old websites were looking pretty outdated, so one of our main goals as a technology company was to liven things up and have a more modern and efficient website that was easy to use. Our old website was really hard to navigate and it was difficult to find what you were looking for. The team did a great job of helping us simplify and streamline certain elements. They also made sure that the design was in line with what we were doing internally with all of our assets. For myself as a creative director, what was helpful was that DIGITECH assisted me with navigating my stakeholders throughout my organization. When I was facing pushback, they helped me deal with those situations, which was great. They used a piece of communication software where we put all of our feedback. All of the tools they used were easy to use and they walked us through them. If we were having trouble navigating certain things, Jake would sit down and put together a video for us so we could look at it in our own time. DIGITECH was easy to work with, and they were incredibly responsive when we had issues or questions. They did great in that department. The team was very flexible and did a great job of helping us to get everybody on the same page. Additionally, the design itself was phenomenal. I really loved the different interactive touches that they put on the website. They made it look very modern without it being too bulky. DIGITECH did a good job all around.
- Hired for:
- Digital Marketing
- Hired In: 2019
Ryan Thompson
Best part of the experience?
DIGITECH manages SEO initiatives to increase site rankings for a home security company. They build links and enhance the website. They work to rebuild sections of the platform and implement new features.
Change about the experience?
No, I can't think of areas for improvement.
Overall Feedback:
They care about the success of their customers. DIGITECH consistently produces deliverables that satisfy expectations. They offer expert resources who provide dedicated customer service to facilitate a valuable and productive partnership. The team is reliable and passionate about the projects, which ensures ongoing collaboration. They’re not a large corporate organization, so their team's personable. They’re a boutique agency that provides a highly personalized experience, which I appreciate. I’ve worked with really big businesses and you never know if you’re going to get the A, B, or C team. DIGITECH does exactly what they say they’re going to do. We communicate via phone, email, and text. It’s easy to get a hold of them. They’re responsive. Their team’s quick to reply to emails and fix any issues. They’re high-energy, focused, and enthusiastic. They care about the success of their customers. Their team gets excited about any changes or improvements that they can offer. They’re genuine. Their team delivered everything as expected, which is impressive.
- Hired for:
- SEO
- Hired In: 2020
Bonnie Barton
Best part of the experience?
DIGITECH built a WordPress site for an addiction treatment center and optimized it for SEO. Their work included decreasing load times, making the site more interactive, and rewriting copy to target keywords.
Change about the experience?
There isn’t anything I can think of.
Overall Feedback:
They’re very invested in our success, even if it’s outside of the scope of their work. In response to the implemented deliverables, the site is generating more leads and conversions than before. The company now also ranks highly in Google searches for new keywords. Both internal and external feedback on the site has been positive, praising the layout and accessibility of information. We show high in search results for keywords we weren’t even targeting before. Most importantly, we’ve seen a notable uptick in leads. The admission rates from the web have significantly increased. Our team often gets feedback from families of patients. They regularly praise the site for being detailed yet easy to navigate. Typically, they’ll reference our levels of care page during those conversations. I, along with the internal team, feel that the site is a direct representation of our company. That was thanks to the collaborative effort. We had several in-person meetings because we’re located in the same city. Those were in addition to a weekly conference call and email chains. They were so easy to work with, fixing issues immediately after I brought them up. That was super helpful because I never had to remind them of the problems. That hasn’t always been true with our past partners. They’re very invested in our success, even if it’s outside of the scope of their work. Darryl has opened our eyes to things that we wouldn’t have known about before.
- Hired for:
- Web Development
- Hired In: 2018
Aaron Skinner
Best part of the experience?
DIGITECH designed and developed a custom-coded website for a startup, implementing unique features. They continue to make changes and implement new functionalities as needed.
Change about the experience?
I can’t think of anything.
Overall Feedback:
They’re a small company that can get everything done. Shortly after its launch, consumers are praising the site for its usability. DIGITECH nimbly handled a large, complex project, seamlessly communicating throughout to keep everyone on the same page. The team’s talent made them stand out from competitors. Users say they love the look and feel of the site, all able to navigate it easily. We are just starting out, but we expect this to really catch on over the next couple of years. The workflow was seamless, especially considering the amount of work necessary. They communicated very well over email, text, phone. I enjoyed video conferencing with them because of the ability to share screens. They’re a small company that can get everything done. The talent and personability of their team stood out.
- Hired for:
- Web Development
- Hired In: 2018
Andy Donahue
Best part of the experience?
DIGITECH redesigned a website for a global music production company. They researched industry trends and provided numerous enhancements through efficient web development. I was impressed with their speed and rapid turnaround.
Change about the experience?
None that I can think of.
Overall Feedback:
DIGITECH excelled at supplying insightful research and implementing those new ideas into the website. The website worked well on multiple platforms and reflected the initial vision. Their team were great communicators, met all deadlines and were particularly respectful of budget constraints. They performed like experts in the field. DIGITECH went above and beyond in researching the competition and providing a great design based on that work. They were able to give a consistent look and feel across different devices. Unlike other companies, they were very respectful of our budget constraints. They were able to give a consistent look and feel across different devices. When they found something that might not work, they were able to keep frustrations to a minimum by finding an alternative immediately. They were great with project management. The turnaround time was quick; they often delivered work early. We used a project board to comment on designs on InVision. They also had a sample website up to generate feedback and keep a conversation going. We had multiple phone calls and emails every week. DIGITECH’s team communicated well and were easy to work with. Whenever an issue arose, they were quick to find an alternative and limit frustrations. I was impressed with their speed and rapid turnaround. It was a huge project, and they were able to implement new designs within a three-day window, which was exciting for us. They were also very respectful of our budget constraints, which made them stand out from other companies.
- Hired for:
- Web Development
- Hired In: 2018
Erikh Paradise
Best part of the experience?
DIGITECH rebuilt a WordPress website for a metals casting company. Using provided content, they added new features, graphics, and videos to better explain the manufacturing process.
Change about the experience?
The project went smoothly, and I don't have any complaints.
Overall Feedback:
They developed a really sharp website, and we're happy we chose them. The project ran smoothly, and the new site supported entry into a new industry. DIGITECH provided good value and an overall aesthetic that represents the brand well. Their process was straightforward, and they were effective communicators. We don't sell to the end-user, so our metrics aren't the most useful indicator of our success. We are working to break into the aerospace industry. Since we finished the website, we’ve penetrated that vertical. It may not be the only reason we've made that progress, but it's definitely a factor. The site represents us really well. They were very good project managers, and they used a software to track timelines and requests. They were always on top of everything, and their communication with our team was excellent. We interacted via phone and email. The quality for the cost really distinguishes them. They provide a lot more value and quality than other similar providers. They developed a really sharp website, and we're happy we chose them.
- Hired for:
- Web Development
- Hired In: 2018
Anthony Siskos
Best part of the experience?
DIGITECH Web Design LLC. overhauled the UI and aesthetics of an influencer marketing company’s website. They modernized the look and feel to better match the brand and boost conversions.
Change about the experience?
This is a seamless process, and I don't have any improvements for them.
Overall Feedback:
They were instantly communicative, and their CEO is accessible when we need him. The new designs will go live soon, so the results of the project are forthcoming. DIGITECH Web Design LLC. managed the project well and established a working relationship based on trust. They were receptive to feedback and maintained an atmosphere of transparency. There are still some things left to finish to go before we go live, so we don't have any metrics to show just yet. They managed the project well. They used an internal project management system that notified me about the steps. As we moved forward, they kept me informed. The software they used was intuitive and easy to navigate. They were receptive to feedback from us and pivoted easily to ensure our needs were met. We had a good ongoing conversation, and they were transparent throughout the process. When I work with partners, I build on a good relationship. They were instantly communicative, and their CEO is accessible when we need him. Trust is very important to me, and that trust comes with effective communication.
- Hired for:
- Conversion Optimization
- Hired In: 2019