DIGITECH
Carl J. Bonnett, MD
Best part of the experience?
DIGITECH did a complete revamp of a website with the objective of making the company’s mission and services easier to understand for potential patients while also being visually appealing and professional.
Change about the experience?
No, they did a great job overall.
Overall Feedback:
Timelines were always clearly defined, and deliverables were always on time. The new website is an extraordinary improvement from the previous one, and it has gathered positive feedback from both colleagues and patients. DIGITECH skillfully transformed a complex subject into a visually striking website that makes the content easy to understand. We ended up with a website that totally blew our previous site out of the water. Many of our colleagues and patients have given us feedback that the site is not only informative but that it really bumped our professional image up by several notches. They were excellent. Timelines were always clearly defined, and deliverables were always on time. The field that we work in—namely ketamine infusion therapy—is challenging to explain to people because it’s such a new and disruptive concept in medicine. DIGITECH was able to take the big picture concepts of ketamine therapy and package them in a website that is not only beautiful but also does a great job of conveying the information in a way that makes it easy for people to understand.
- Hired for:
- Web Design
- Hired In: 2018
Kim Markosfeld
Best part of the experience?
DIGITECH designed and developed a website using WordPress. They worked closely with an internal team to create a logo and unique wireframes. They continue to host the site and produce new features as needed.
Change about the experience?
I don’t have any issues with their performance at this time. They were kind enough not to charge us with a penalty fee when we failed to deliver some materials on-time.
Overall Feedback:
The site has only been live for a week, but we’re proud of how it looks and performs. DIGITECH delivered an aesthetically pleasing website that functions as promised. By utilizing a creative ideation process, they produced a custom frontend interface that users appreciate. A responsive management staff facilitates a collaborative experience. They’re talented developers. DIGITECH did a great job listening to our needs and implementing changes. The new site looks professional and receives positive feedback from both clients and internal stakeholders. They’ve sent us training videos so we can learn to navigate the WordPress backend and make quick changes. The site has only been live for a week, but we’re proud of how it looks and performs. We have a dedicated meeting scheduled with them each week. That’s handled over the phone, but more immediate communication is done through Basecamp. As a result, we interact with them almost daily. They’re also better at hitting deadlines than us. Luckily, their team is patient and professional. I don’t have enough experience with third-party vendors to compare them with their competition. However, I do know that we’re extremely happy with the service they provide.
- Hired for:
- Web Design
- Hired In: 2018
Ray C.
Best part of the experience?
DIGITECH developed a website that integrates a freight brokerage’s services online. They built contact forms and a feature that accepts invoices digitally via the site. I’ve had a valuable and professional experience working with DIGITECH on multiple projects.
Change about the experience?
No. I’ve had a valuable and professional experience working with DIGITECH on multiple projects. They provided what we paid for, and I’m happy with the end result.
Overall Feedback:
With an exacting eye for innovation, DIGITECH delivered a user-friendly and attractive site that performs securely and seamlessly across varied platforms and browsers. It positions the company as experienced, cutting-edge, and tech-centric to assure new clients they’re a partner to trust. DIGITECH delivered a site that has helped us significantly with reaching out to our base. Our website shows customers that we are a modern company based on tech. They showcased our history and extensive experience through the site. It portrays the trustworthy image that customers need to see to feel comfortable doing business with us. DIGITECH performed very well and completed everything in a timely manner. We had a strong line of communication mostly through email. We also had some phone calls on occasion to go over ideas I had already presented. During our discussions, Darryl would formulate a plan based on my concept. Whenever I asked them a question via email, they’d send us a response the same day. DIGITECH demonstrated an impressive ability to make our website work properly and efficiently across multiple platforms. In the past, I’ve had issues with our site failing to display things correctly on certain browsers or devices. The site they developed has been smooth and fast. I can’t recall it having any issues.
- Hired for:
- Web Development
- Hired In: 2018
Bill Combes
Best part of the experience?
digiTech is performing a full website redesign for a business social media marketing company. The team may help with SEO after project completion. I think he took our vision and really put it into something that’s going to be useful for our company going forward.
Change about the experience?
If it’s a client that’s considering them, I would say that I highly recommend that they use digiTech rather than competitors.
Overall Feedback:
At the project's beginning, digiTech provided options for the look and feel by presenting several website template options, showing that they understood the project's vision. The team has great communication and customer service overall. Absolutely. We went back and forth in the beginning stages, talking with Darryl. He pulled his team together and gave us three different templates that they created, which would be a branding message for our company. We selected one of them, and now we’re at the point where we need to start filling it with content. He’s very open to suggestions and information. I think he took our vision and really put it into something that’s going to be useful for our company going forward. It’s going to be a big help and a change for our website. I think one of the things digiTech brings to the table is the communication process. They have a pretty good process in place to get proposals out to clients for review and approval, and I think that’s very helpful. So, the communication aspect is key. A lot of other Web developers fall by the wayside, and you can’t get in touch with them. digiTech is very open to communication, and I have never had any problems getting in touch with them for anything I’ve ever needed. I can’t think of anything. Nothing that really stands out. They are a solid group, and they are very committed to the craft. I wouldn’t be referring people to him if I didn’t think he could deliver.
- Hired for:
- Social Media Marketing
- Hired In: 2015
Aaron Crain
Best part of the experience?
digiTech redesigned a website for an insurance company with the goal of making an easily editable site with e-commerce and database functionality, as well as built-in SEO. I never had to call them back and make any changes.
Change about the experience?
Be very clear about what you’re asking for. I knew exactly what I needed on my website as far as content and design, so it was a very easy process.
Overall Feedback:
The team was attentive, responsive, and thorough. The final website has a great design without sacrificing functionality. digiTech accomplished a fantastic job of what was asked in half of their normal development time due to time constraints. I do not have formal metrics yet. digiTech just finished our website at the end of last week, so we haven’t had time to run any analytics or notice any trends. I am satisfied. I never had to call them back and make any changes. The design and functionality were the main things I was interested in. I think the way they put my site together was great. I was happy with the product. They were attentive and responsive. I had some stringent requirements. I needed it done within half of their typical turnaround time, which means cutting 45 days off their normal project cycle. They were able to accomplish that goal within a day or two of my deadline. No. From my experience, I think it was great.
- Hired for:
- Wordpress Development
- Hired In: 2015
Matt Taylor
Best part of the experience?
digiTech examined a previous and unsuccessful SEO campaign for a roofing company, with the goal of fixing the initial problem, and building a new digital campaign. digiTech has done exactly what they are supposed to do.
Change about the experience?
I don’t have anything to note right now. They’re very easy to work with.
Overall Feedback:
digiTech communicates regularly on the progress of the campaign and the work feels very cooperative. The team successfully reversed the effects of the previous SEO campaign and the company now ranks on the first page in relevant search results. I haven’t received any major feedback from customers who use our website. I know we have been growing sales with pay-to-click ads and Google AdWords that have directly brought us new leads. We went from being on the top page to dropping to page 17. Now, we’re ranking back up on the top page again. Yes. So far, digiTech has done exactly what they are supposed to do. We’ve only worked with one other company and it’s totally different. We never heard from the other company after we paid them. It wasn’t interactive. We communicate several times a month with digiTech, so it is a real team effort with cooperation and knowledge sharing. Do your research. Call references, talk to experts, and ask a lot of questions.
- Hired for:
- Digital Marketing
- Hired In: 2015