DIGITECH
Robert Holte
Best part of the experience?
DIGITECH was hired to redesign a SaaS development company's website. The platform is expected to promote their new software product and product offering. They brought in some great layout ideas, graphics, and interactive video on our pages.
Change about the experience?
I think the work for copy needed from us could of been presented differently and the work it would entail. They did offer to bring in a copy writer for us but we were worried about the time it would and that copy writer not being close enough to our software.
Overall Feedback:
DIGITECH improved not only the client's website but also its load speed. They incorporated many call-to-action features that increased traffic on their demo pages, as well. The team was very personable and responsive while showing willingness to work with many changes along the way. We loved how the new website looks and feels and the speed it loads. They brought in some great layout ideas, graphics, and interactive video on our pages. The also incorporated a lot of CTA to drive traffic to our demo page which is the main item we needed to convert to demos. The VP/Creative Director was very personable and always provide detail on what they needed along the process of building out the new website. He was always super responsive and willing to jump on a quick Zoom meeting when needed. We really enjoyed the line of communication especially when we lost our marketing person that caused delays in moving things forward from our end. They also were willing to work with us as some items got changed along the way after we approved a version of certain pages. Overall our experience felt like a partnership.
- Hired for:
- Web Design
- Hired In: 2021
Merced Medical
Best part of the experience?
DIGITECH was tapped by a medical device distribution company to redesign their outdated website. The refined its content, features, and overall look based on the client's requirements.
Change about the experience?
None.
Overall Feedback:
Their workflow was very effective — they responded quickly, and their turnaround times were very fast. The client received positive feedback on their new site — clean, user-friendly, and efficient. DIGITECH worked diligently to meet the client's needs, delivering outputs ahead of time without compromising any quality. They were responsive, punctual, and hard-working. We have gotten great feedback from our customers. They think the site is very clean and easy to use. They now use a newly implemented form on the website to initiate any returns. This has increased efficiency. Their workflow was very effective — they responded quickly, and their turnaround times were very fast. Jake worked diligently with us and with our IT team. They performed great work and provided recommendations on the website based on what is trending right now in website development.
- Hired for:
- Web Design
- Hired In: 2021
Randi Jinkins
Best part of the experience?
A developmental consultancy has tapped DIGITECH to perform a website overhaul. The team has crafted redesign solutions and incorporated content and information from the client's existing website.
Change about the experience?
We’ve spent a great deal of time resizing the images on our website due to automatic resizing issues.
Overall Feedback:
DIGITECH is a team of efficient communicators who meet and respect our timelines. Capable of generating spot-on design solutions, DIGITECH has impressed the client with a functional and appealing website, enabling them to secure affirmations, site traffic, and engagement boosts. The team's timeline-oriented and creative approach guarantees a smooth-sailing collaboration. We track our platform’s growth through Google Analytics and have seen significant boosts in site traffic and engagement since launching our newly designed website. Apart from the positive feedback we’ve received from clients, colleagues, and friends, we’ve also welcomed more online applications and submissions than ever. We communicate via email and Microsoft Teams. DIGITECH is a team of efficient communicators who meet and respect our timelines. They’ve succeeded in making our website more appealing and functional.
- Hired for:
- Web Development
- Hired In: 2020
Owner, Dental Device Supplier
Best part of the experience?
DIGITECH developed an e-commerce site for a dental device supplier using tools such as WooCommerce and Strike. The team implemented backend solutions that enabled direct payments and order tracking.
Change about the experience?
We had a great working experience with DIGITECH, and I didn’t find any areas that needed improvement.
Overall Feedback:
I always felt that my needs were prioritized because of their accommodating nature. Equipped with reputable development expertise, DIGITECH generated a user-friendly and seamless platform that elevated their client's business operations. The team remained responsive and receptive to feedback throughout the engagement, paving the way for an agreeable and fruitful collaboration. I don’t have quantitative data to share at the moment, but I could confirm that we had a smooth partnership with DIGITECH. It was my first time to have my website developed, and they definitely made the process easy. Their team made sure to reward me with a user-friendly and efficient platform that covered everything I needed. Additionally, they were keen on suggesting productive ideas that improved the overall quality of my e-commerce site. We mainly communicated via email. DIGITECH was a responsive team — I always felt that my needs were prioritized because of their accommodating nature. They were also highly receptive to feedback. DIGITECH was an expert and esteemed team that knew what they were doing; this was well reflected in their timely and quality deliverables.
- Hired for:
- Ecommerce Web Development
- Hired In: 2020
Mental Healthcare Center
Best part of the experience?
DIGITECH spearheads the digital marketing efforts of a mental healthcare facility through consulting, web content management, and site monitoring. The team also provides web and landing page design services.
Change about the experience?
They could consider offering web design as part of their packaged services, not a stand-alone one.
Overall Feedback:
What they’ve given us so far is the best I’ve ever seen in the industry. Equipped with unmatched digital marketing capacity and an eager desire to generate marketable results, DIGITECH has helped their client climb industry and key term rankings in several cities. The team sets challenging timelines and meets all of these without compromising the quality of their work. DIGITECH has brought in palpable results to our business —we’ve ranked first for every key term in our industry in New York City, and we continue to climb rankings in New York City, New Jersey, Connecticut, and Long Island. Our organic leads and call volume for interested and potential customers have increased tremendously, and we owe it all to DIGITECH’s team. We mainly communicate with them via email and text. DIGITECH is a responsive team that attends to our requests within 5–10 minutes. Their project management approach is just fantastic. DIGITECH delivers immediate results without sacrificing quality and disregarding our expectations. What they’ve given us so far is the best I’ve ever seen in the industry.
- Hired for:
- Digital Marketing
- Hired In: 2020
Custom Home Builders
Best part of the experience?
DIGITECH takes command of designing web pages and UX/UI optimization for a home builder. They implement new page designs, integrate geolocation features, and conduct AB testing to ensure the site's quality.
Change about the experience?
I haven’t encountered any areas that need improvement. We’ve been very happy with their work.
Overall Feedback:
They're a results-oriented team that's always up to any challenge. Brimming with professionalism and a go-getter nature, the team implements coherent design solutions that secure user affirmations and optimize the site's UX. The team is keen on swiftly delivering results without compromising quality, ensuring a seamless and continued collaboration. DIGITECH has set up coherent web pages that our clients have really appreciated — everything seems to be in place, and all the functionalities are running smoothly. We’ve had some issues before on how to position everything in a way that they don’t look like scattered pieces of design without a common theme, but DIGITECH helped us overcome that and made everything look pleasing, modern, and professional. We mainly communicate via email. Since we haven’t done any major projects together, we haven’t found the need to expand our communication channels yet. Throughout our projects, they’ve been highly responsive and communicative. We don’t ever find the need to chase them for unmet deadlines because that’s never been an issue in our partnership. Additionally, their turnaround time is just outstanding. DIGITECH continuously amazes us with their professionalism. They’re a results-oriented team that’s always up to any challenge, taking these in stride and exceeding our expectations.
- Hired for:
- Web Design
- Hired In: 2020
Healthcare Company
Best part of the experience?
DIGITECH helped a healthcare organization build a new website. Working from scratch, they implemented new brand materials, installed a custom plug-in, and added landing pages with motion.
Change about the experience?
This was my first major website redesign, so I would have liked it if they were clearer on what items/widgets were included in the contract/pricing for this project from the beginning.
Overall Feedback:
They were really flexible with our timeline. Relevant metrics were muddied by the previous site, but user feedback on the site has been overwhelmingly positive. Employees and brokers alike have been impressed with the site’s updated feel and functionality. DIGITECH communicated proactively and made project management easy. The previous website wasn’t modern and our information architecture was pretty bad as well. Now, website visitors are impressed with our new site's information and look. This is helpful to me in particular, as a high-quality website can help attract candidates interested in marketing and sales positions. Our key audience has also appreciated how interactive and informational the new site is. DIGITECH’s dedication to outlining our buyer personas on the new site has made a huge difference for us. They did pretty well. I can be a little picky, but once we understood how to communicate with each other everything went pretty smoothly. They made project management as easy as possible. They provided frequent updates on their progress and checked in with me regularly, even when the project was paused. They were really flexible with our timeline.
- Hired for:
- Web Development
- Hired In: 2019
David French
Best part of the experience?
DIGITECH updated a website to improve the business’ web presence and increase traffic. They also handle SEO efforts through a blog, managing keywords to improve search rankings.
Change about the experience?
No, not that I can think of.
Overall Feedback:
The team is dedicated to making sure that we’re satisfied and happy. DIGITECH’s efforts are sure to attract potential clients, and the website has already helped to streamline internal processes. They are incredibly proactive and transparent in their project management, making for a seamless process, and their commitment to customer satisfaction is noteworthy. We’re not live yet, but we know that it’s going to be easier for new clients to get in touch with us and take the call to action (CTA). It’s going to improve our sales process and other places where we had inefficiencies. It’s taken a lot of work off my plate. Once we go live, when clients who are referred to us see our website, they’re going to feel more comfortable coming to us versus with our original website. I believe that we’re going to see more traffic. DIGITECH is awesome. They use this flow map technology, and Jake is always on the ball. He lets us know when we need to do certain things. He’s clear on what needs to be done, so the process has given us time to think about which clients we want. When I need something, they’re on it. What sets them apart is their personal client experience. They’re not a huge corporation that puts us at the back of their pipeline. They make us feel like we’re at the center of their business. The team is dedicated to making sure that we’re satisfied and happy.
- Hired for:
- SEO
- Hired In: 2020
Strategic Partnership Specialist, Nonprofit
Best part of the experience?
A temporary staff provider hired DIGITECH to redesign their website so it will be easier for them to customize it later.
Change about the experience?
Communication was the major area for improvement. Reaching people via phone was challenging. Also, given the scale of the project, it was difficult to get everything down in writing and then to keep track of all of those notes. Discrepancies between our requests and work product result were a challenge throughout--and I acknowledge that is a shared burden of responsibility.
Overall Feedback:
Their heart really seems to be in SEO. The company is quite satisfied with the look and feel of the website that the Digitech team provided for them. The company appreciated the patience with the company's internal workflow. Though they wished that the team could improve their communication, as there were times contact was challenging. We are happy with the look and functionality of the website. I appreciate their patience with us and our approval process--we are an exacting company that moves cautiously. Digitech team communicates best via email. I was the primary point of contact for most things and mainly communicating with their VP. Our Co-CEO was also included in conversations and approvals as necessary. Their heart really seems to be in SEO. Impressive portfolio of other companies they had worked with.
- Hired for:
- Web Design
- Hired In: 2019
Disruptive Advertising
Best part of the experience?
DIGITECH is partners with a digital advertising firm, handling specific services that the firm doesn't specialize in. They typically optimize websites for SEO/PPC purposes, building strategies and site pages.
Change about the experience?
None at this moment.
Overall Feedback:
Their responsiveness and willingness to collaborate are impressive. The collaboration allows the firm to drive meaningful value for all parties involved. DIGITECH communicates via email and bi-monthly calls to ensure that they're aligned on client strategies. We have been able to collaborate and drive meaningful value for all parties involved and look forward to continuing to work together. We mostly use email to communicate in addition to bi-monthly phones calls. Their responsiveness and willingness to collaborate are impressive.
- Hired for:
- SEO
- Hired In: 2020